Tag Archives: Self-Service

Web Analyzer

The Web Analyzer by Valuescope delivers a monitoring solution which basically fullfills all requirements for professional usage. The tool is optimized for analyzing the German language. Data-management via filter-functions is mature. Limitations – at least according to the SOMEMO framework – include flexibility of the dashboard, reports and data-interfaces. Evaluation was done by the vendor. [...]

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Talkwalker

Talkwalker by Trendiction delivers a mature monitoring solution, developed inhouse. Compared to the last evaluation in June 2012, vendor marked chances in the following sections: Semantic analysis, Extent of Sentiment detection, process of Sentiment detection. Evaluation was done by the vendor. Evaluation Results of VI-2012 for Talkwalker (PDF) Evaluation Results of VI-2012 for Talkwalker (PDF) [...]

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Engagor

Engagor delivers a quite good monitoring solution with limitations compared to the thinkable maximum of the SOMEMO evaluation framework – e.g. concerning the display of results on the dashboard. Compared to the last evaluation, data for the current week are available historically and Sentiment detection is automatically done for English, Dutch and now also Greek [...]

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socialmention

When looking for free social media monitoring tools, socialmention is mentioned quite often. According to this evaluation, socialmention is not recommendable as it does not fullfull 3 of 15 minimum requirements for professional usage (left blank in the pdf). Managers have to invest in manual analysis, the more if results exceed a certain limit. Evaluation [...]

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Toocan

Toocan offers a social media monitoring solutions which – according to this evaluation – delivers all requirements for professional usage. Still, there are some limitations compared to a thinkable maximum. For instance, sentiment values can be added manually by the client and the dashboard could be more flexible. For SME (small and medium enterprises) this [...]

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Google Alerts

Google Alerts is the often mentioned and recommended free tool for monitoring social media and online content in general. According to this evaluation, Google Alerts is not recommendable as it does not fullfill 5 of 15 minimum requirements for professional usage (left blank in the pdf). Managers have to invest in manual analysis, the more [...]

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Sysomos MAP

MAP, the monitoring solution of Sysomos, a Marketwire Company since 2010, offers a mature solution. Whereas the first SOMEMO evaluation included two tools (Heartbeat and MAP), the second focusses on Heartbeat and the third on MAP, which makes it impossible to compare results. Evaluation was done by the vendor. Results of Evaluation I-2013 for Sysomos [...]

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