BuzzWatcher

BuzzWatcher by AT Internet offers a good hybrid monitoring solution. They have no alert-service and sentiment detection has to be done manually by the client. Compared to the last evaluation, there are better data-interfaces for export of data. Evaluation was done by the vendor. Evaluation Results VI-2012 for BuzzWatcher (PDF) Evaluation Results IV-2012 for BuzzWatcher [...]

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Beevolve

Beevolve seems to offer everything a professional social media monitoring tool should do. Still, there are some limitations compared to what whould be possible. For instance, the influence analysis is only available for a certain share of authors or the dashboard includes only fixed elements. Evaluation was done by the vendor. Evaluation Results I-2013 for [...]

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Brand Websites loose influence

Brand Websites loose their influence. This is one conclusion of the new UM report Wave 6 on social media usage worldwide. Compared to the last years, people tend to visit brand websites less often (2008: 85 % – 2012: > 75%) (see page 37). On the other hand, usage of social media plattforms rises. As [...]

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Market Study for Russia, Ukraine and Belarus

With the help of YouScan, SMM3 conducted a market study for the CIS countries – Russia, Ukraine and Belarus, which was published in January, 2012. The study summarizes state, trends and size of the market in 2011 on the base of 192 interviews. Although the market is quite young (more than 80 % have been [...]

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mPACT Pro

Evaluation Results III-2012 for mPACT Pro (PDF) mPACT Pro by mBLAST delivers an interesting solution for social media monitoring, offering all features defined as required. Still, there are several limitations compared to a thinkable maximum. Evaluation was done by the vendor.   If you are using this tool, please comment your experiences below!

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BuzzNumbers

Evaluation Results III-2012 for BuzzNumbers (PDF) BuzzNumbers offers a mature social media monitoring solution with few limitations compared to the SOMEMO evaluation framework. For instance, there is no possibility to exclude search results which do not include a dialog, meaning that also press releases are found. Evaluation was done by the vendor.   If you [...]

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YouScan

YouScan offers a good monitoring solution. Focus of the company is on the Russian/Ukrainian market. Concerning the tool there are some limitations, like that doublets or ads are marked but not filtered out. Evaluation was done by the vendor. Evaluation Results I-2013 for YouScan (PDF) Evaluation Results VI-2012 for YouScan (PDF) Evaluation Results III-2012 for [...]

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UKNetMonitor

UKNetMonitor offers a mature monitoring solution. Still, there are limitations in some points. Evaluation was done by the vendor. Evaluation Results I-2013 for UKNetMonitor (PDF) Evaluation Results III-2012 for UKNetMonitor (PDF)

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Synthesio Monitoring Dashboards

The Monitoring Dashboards by Synthesio offer a mature solution. Still, there are some limitations in several categories compared to what is defined as the maximum in this evaluation framework. Evaluation was done by the vendor. Evaluation Results V-2014 for Synthesio (PDF) Evaluation Results VI-2012 for Synthesio (PDF) Evaluation Results III-2012 for Synthesio (PDF)

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BrandCare by Social Figures

Evaluation Results III-2012 for BrandCare by Social Figures (PDF)  

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