When looking for free social media monitoring tools, socialmention is mentioned quite often. According to this evaluation, socialmention is not recommendable as it does not fullfull 3 of 15 minimum requirements for professional usage (left blank in the pdf). Managers have to invest in manual analysis, the more if results exceed a certain limit. Evaluation was done by SOMEMO, not the vendor.

Results of Evaluation VI-2012 for socialmention (PDF)

Results of Evaluation I-2012 for socialmention (PDF)

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