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Cognos Consumer Insight by IBM

Cognos Consumer Insight is the social media monitoring solution offered by IBM. Compared to a thinkable maximum there are some limitations,, although the tool of course fullfills all requirements for professional usage. Export-Funktions for instance could be more flexible. Evaluation was done by the vendor. Results of Evaluation VI-2012 for IBM (PDF)

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360° Monitor by IPM United

The 360° Monitor offered by IPM United delivers a good full-service monitoring solution, but still does not fullfill all minimum requirements defined by SOMEMO. Influence analysis is missing. Sentiment is done manually by the vendor. Evaluation was done by the vendor. Evaluation Results VI-2012 for 360° Monitor (PDF) Evaluation Results V-2012 for 360° Monitor (PDF) [...]

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Opinion Tracker

Opinion Tracker by datenwerk delivers a monitoring solution to track social media content related to a combination of search terms. Since the last evaluation in June, SOMEMO attests major improvements. All requirements for professional usage can be delivered – for a very reasonable price. Evaluation was done by the vendor. Demo-Track: https://tool.opiniontracker.net/demo/phones   Evaluation Results [...]

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InfluenceMonitor by Onalytica

Evaluation Results IV-2012 for Onalytica (PDF) The InfluenceMonitor dashboard offered by Onalytica delivers market intelligence from the online debate and focuses on identifying key influencers and market trends as well as measuring brand reputation and predicting market share outcomes. The tool is not a classical social media monitoring solution in that it does not monitor all [...]

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Imente by Augure

Imente by Augure offers a good monitoring solution, although there are some limitations like that there is no influence analysis. Compared to the last report the evaluation was amended in certain points. Evaluation was done by the vendor. Evaluation Results I-2013 for Imente (PDF) Evaluation Results IV-2012 for Imente (PDF) If you use this tool, [...]

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Rankur

Rankur offers a mature monitoring solution with little limitations concerning the optinal processing of doublets and the flexibility of the dashboard. Evaluation was done by the vendor. Evaluation Results VI-2012 for Rankur (PDF) Evaluation Results IV-2012 for Rankur (PDF)

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BuzzWatcher

BuzzWatcher by AT Internet offers a good hybrid monitoring solution. They have no alert-service and sentiment detection has to be done manually by the client. Compared to the last evaluation, there are better data-interfaces for export of data. Evaluation was done by the vendor. Evaluation Results VI-2012 for BuzzWatcher (PDF) Evaluation Results IV-2012 for BuzzWatcher [...]

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Beevolve

Beevolve seems to offer everything a professional social media monitoring tool should do. Still, there are some limitations compared to what whould be possible. For instance, the influence analysis is only available for a certain share of authors or the dashboard includes only fixed elements. Evaluation was done by the vendor. Evaluation Results I-2013 for [...]

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mPACT Pro

Evaluation Results III-2012 for mPACT Pro (PDF) mPACT Pro by mBLAST delivers an interesting solution for social media monitoring, offering all features defined as required. Still, there are several limitations compared to a thinkable maximum. Evaluation was done by the vendor.   If you are using this tool, please comment your experiences below!

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BuzzNumbers

Evaluation Results III-2012 for BuzzNumbers (PDF) BuzzNumbers offers a mature social media monitoring solution with few limitations compared to the SOMEMO evaluation framework. For instance, there is no possibility to exclude search results which do not include a dialog, meaning that also press releases are found. Evaluation was done by the vendor.   If you [...]

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