SOCIAL MEDIA MONITORING

  (German version) SOMEMO is an initiative aiming to disentangle the variety of tools on the market. It presents an evaluation framework and invites vendors to apply it on their tools. 22 of them responeded during the third survey period. Application of the SOMEMO evaluation framework ensures that those criteria which were defined as relevant [...]

LexisNexis Analytics delivers a monitoring solution, which delivers all required features for professional usage according to the SOMEMO Evaluation Framework but one: There is no influence analysis. Evaluation was done by the vendor. Evaluation Results I-2013 for LexisNexis (PDF) Evaluation Results XII-2012 for LexisNexis (PDF)  

If you are still thinking about whether or not investing in social media monitoring, these examples might inspire you … a little bit. Telecom Italia and their “Reputation Monitor Room” active since June 2011 (Picture Credit: Telecom Italia) Cisco and their “Social Media Listening Center” presented in October 2012 (Picture Credit: Cisco/Davythe Dicochea) Nestlé and [...]

The WebMedian-Inside is a mature monitoring solution from Austria. All requriements according to the SOMEMO evaluation framework are fullfilled. The dashboard could be more flexible and and API would enhance  data-interfaces. Compared to the last evaluation in June 2012 the price for the basic package increased to 1.800 Euro per year. Evaluation was done by [...]

SOMEMO World Map The new interactive SOMEMO world map shows vendors by location of their headquarters. Most of vendors have regional officies, too.  

SOMEMO proudly presents: Compare up to 5 tools of your choice and see results at a glance! Please note: This service compares all vendors, which applied the new SOMEMO evaluation framework, which are 34 at the moment an still counting. Information to vendors, which applied an older version and did not update their information, can [...]

Bitext API, a vendor from Spain, offers a mature monitoring solution. Therefore, their linguistic focus lies on European languages. Filter options for doublets or spam and the dashboard itself could be more flexible. Evaluation was done by the vendor. Evaluation Results SOMEMO VIII-2012 for Bitext API (PDF)

webfluenz is a mature monitoring solution from Singapore. Their linguistic focus therefore additionally lies on languages, vendors from Europedo not offer.  The dashboard could be more flexible and export datafaces as well. Evaluation was done by the vendor. Evaluation Results SOMEMO VIII-2012 for webfluenz (PDF)

The Olympic Games of London 2012 (27.07. – 12.08.2012) are claimed to be the first “social games” in history. Of course, this has been a good opportunity to demonstrate the capability of social media monitoring tools. Results are promising. At the same time, they reflect the problem clients are confronted with: Findings differ – and [...]

SOMEMO-VI-2012 (PDF) (German version) SOMEMO is an initiative aiming to disentangle the variety of tools on the market. It presents an evaluation framework and invites vendors to apply it on their tools. 30 of them responeded during the second survey period in VI-2012. For 2 companies SOMEMO added evaluation through own observation. Application of the [...]